Terms & Conditions
(If you want to cancel your merch order, you must do so within 24 hours of placing your order.)
We created and hold the copyright to all the designs in our online shop. We take orders through this site, and they are printed and fulfilled by reputable third parties. If you encounter any issues with your order, please reach out to us ASAP. We are pretty awesome, but don’t have the required equipment (or available time), so orders are fulfilled by a third party. “Officially” We are not responsible for any problems relating to your order including but not limited to: damaged items, listing inaccuracies, receiving a different product, receiving nothing at all, items arriving late, payment issues, difficulties or problems using this website, etc. You agree to indemnify and hold harmless A Promise to Gaia, as well as its members, employees, owners, associates, and/or directors, from any and all claims, lawsuits, demands, causes of action, liability, loss, damage and/or injury, of any kind whatsoever. HOWEVER (unofficially, i.e. the following language is non-binding), the fulfillment companies are good about replacements and refunds and assuming you have a reasonable issue with your order, we will do everything we can to make things right.